EMG Helios EV01 Bolt Action Airsoft Sniper Rifle by ARES

At Commando's Airsoft, we are dedicated to your satisfaction. If you're not completely happy with your purchase, we accept returns within 48 hours of your item's arrival or delivery, although a 20% restocking fee applies. To initiate a return, contact our responsive customer service team at sales@commandosairsoft.com When reaching out, please include your full name, order number, and the best way to contact you.

Please review our complete return/refund policy and terms and conditions for comprehensive details. It's important to note that this 20% restocking fee is applicable to all returned items, even those where delivery was denied by the receiver or items left unsigned. In such cases, the item will be automatically returned, and the customer will need to repurchase it.

Every return item is thoroughly inspected upon arrival at Commando's Airsoft, and it's possible that some items may be denied after inspection. Return shipping is the responsibility of the buyer, and in cases where a return item is denied, the buyer must cover the return shipping costs. Depending on the condition of your item, a return or exchange may be declined. Once your return is approved, refunds will be processed within 3-5 business days to the original payment method.

We are committed to ensuring your satisfaction and addressing any concerns you may have about your purchase. Please feel free to reach out to us with any questions or issues you may encounter. Your peace of mind is our priority.